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Salesforce Salesforce-Sales-Representative Brain Dumps, Salesforce-Sales-Representative Reliable Exam Prep

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Salesforce Certified Sales Representative Sample Questions (Q89-Q94):

NEW QUESTION # 89
A sales representative wants to improve the overall health of their pipeline.
Why is it important to take a strategic approach to prospecting?

A. Improve efficiency and return on investment.
B. Increase the number of customer engagements.
C. Reduce non-selling administrative efforts.

Answer: A

Explanation:
Prospecting is the process of identifying and reaching out to potential customers who are likely to buy your product or service. Taking a strategic approach to prospecting means having a clear plan, criteria, and method for finding and qualifying prospects. This can help improve the overall health of the pipeline, as it ensures that the sales representative is focusing on the most valuable and relevant opportunities, and not wasting time and resources on unqualified or uninterested leads. A strategic approach to prospecting can also improve the efficiency and return on investment of the sales process, as it can increase the conversion rate, shorten the sales cycle, and reduce the cost of acquisition. Reference:
Cert Prep: Salesforce Certified Sales Representative, unit "Generate Leads and Opportunities"
[Sales Rep Training], unit "Prepare Your Team to Sell Successfully"

NEW QUESTION # 90
Acompany is introducing a new product line.
How should a sales representative educate prospects on their products' key benefits?

A. Social media marketing
B. Customer journey maps
C. Storytelling

Answer: C

Explanation:
Educating prospects about the key benefits of new products through storytelling is an effective approach.
Storytelling involves sharing examples, customer success stories, or hypothetical scenarios that illustrate how the product can be used and the benefits it delivers. This method helps prospects visualize the product in action and understand its value in a real-world context. Salesforce often highlights the importance of storytelling in sales to make products more relatable and to create a connection with potential customers.

NEW QUESTION # 91
What is a prerequisite for preparing an initial proposal that will bring value to the prospect?

A. Provide as much technical information as possible.
B. Use a template to create a framework.
C. Discover their business needs.

Answer: C

NEW QUESTION # 92
A sales representative is assigned to high-value prospects.
What can the sales rep do to gain their interest?

A. Identify potential trigger events as the reason to reach out to prospects.
B. Focus on personal details when communicating with the prospect.
C. Connect with customers associated with the prospect on social media.

Answer: A

Explanation:
Identifying potential trigger events as the reason to reach out to prospects is what the sales rep can do to gain their interest when assigned to high-value prospects. A trigger event is an occurrence or change that creates an opportunity or need for a product or service, such as a merger, expansion, launch, etc. Identifying trigger events helps to show relevance, timeliness, and value to the prospects, as well as to capture their attention and curiosity.References:https://www.salesforce.com/resources/articles/lead-generation/#lead-generation-strategies

NEW QUESTION # 93
A sales representative is aware of an upcoming end-of-contract period for a key customer.
How should the sales repadapt their sales activities to address this change?

A. Focus on finding new customers to replace the potentially last contract.
B. Proactively engage with the customer to renew orexpand the contract.
C. Wait for the contract to expire before engaging with the customer.

Answer: B

Explanation:
Proactively engaging with the customer to renew or expand the contract is how the sales rep should adapt their sales activities to address the upcoming end-of-contract period for a key customer. Proactively engaging means reaching out to the customer before the contract expires, and initiating a conversation about their satisfaction, needs, and goals. This helps to build trust and loyalty, demonstrate value and differentiation, and identify opportunities to renew or upsell thecontract.References:https://www.salesforce.com/resources/articles
/account-management/#account-management-renewals

NEW QUESTION # 94
......

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